With so many different fabrics needing different care when washing, it is no surprise that many of us would have purchased a washing machine with numerous wash functions to cater to the different wash needs. However, having invested in a quality washing machine, it gets worrying when your washer has water related issues, has no power and stops functioning normally. Here are some simple tips to troubleshoot washing machine water issues, like when your washing machine is not draining, your washing machine keeps draining or when your washing machine is not filling with water. We are also able to assist you to repair almost all brands of washing machines and dryers.
Washing Machine Keeps Draining
- Faulty thermostat – The thermostat may be faulty and wrongly sensing overheating, then prompting the washing machine to pump out hot water so as to send new fresh water in.
- Faulty pump – With a faulty pump, the washer keeps filling up with water. As it is not possible then to shut off the water supply, the washing machine keeps draining water.
- Inaccurate installation – If the installation of the length of drain hose and standpipe are incorrect, this can also cause issues. Gravity and water suction affect water flow, thus leading to siphoning action and continuos draining.
Washing Machine Not Draining Water
- Drain hose blockage - Small objects in your pockets such as coins or tissue bits, or thread that had come loose from clothing can get caught in the hose. These can obstruct and prevent water from being pumped out of the machine.
- Jammed pump - If loud or intermittent noise is heard from the pump, it could be particles tossing within the impeller. The impeller is a part within the washing machine that helps the clothes to move through the water in the cleaning process.
- Pump failure - When the drain pump is working, it would make some sounds, either from its motor mechanism or belt, depending on the type of drain pump. If there are no sounds, it could that there is an obstruction or damage in the pump internally, causing it to be stalled.
Washing Machine Not Filling With Water
- Faucets may be turned off or inlet hose is twisted.
- Water inlet valve could be blocked or defective.
- Faulty lid switch - Water inlet valve is connected to the switch. When it is faulty, it refrains from receiving power, thus affecting the water control. (Applicable only for washer models with lid switch)
- Faulty water temperature switch - Water temperature and rinse portion are closely connected to this circuit. If the power supply is not delivered, it affects the water distribution.
- Faulty water level pressure switch - This is part of a water inlet valve activation switch. It cuts off power supply to the water inlet valve switch when it defective.
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Steps to determine the cause of water issues
- Check for drain hose condition - Pull out your washer to examine if there are holes or blockages in the connecting hoses.
- Clear filter - Remove the hose from the washer. Clean them and always ensure that it is filtered and unclogged.
- Check water inlet valve - Determine if the water volume selector is properly set on the control panel of your washer. This could be a simple readjustment on the water inlet valve.
- Pressure chamber – It is common that air becomes trapped in the pressure tubing. Try running another short cycle to unlock pressure in the washer.